Information centre

All the important information for your stay you will receive at the information centre. Should you be interested in a visit or guided tour, you can purchase the relevant tickets at the counter. The special exhibition on the new ship hoist is also located in the information centre and can be visited free of charge.

Bitte beachten Sie die Beschilderungen vor Ort und Hinweise zu kurzfristigen Änderungen.

Infozentrum von Außen

Opening hours

04.03.23 – 31.10.22
daily 10 a.m. - 6 p.m.
01.11.23 – 01.01.24
täglich 10 – 16 Uhr


+49 (0) 33362 7182-50



Hebewerkstr. 70a
16248 Niederfinow

Infozentrum Eingang

Ticket sales

Tickets are available in the information center and at the ticket machines in front of it. Please note that only tickets for access via the turnstile are available from the ticket machines.

Attention: The turnstile is not suitable for prams, wheelchairs, walkers or large dogs. Tickets are only available from the information center.

You can find more information about our tours and guided tours here:

Sightseeing & Guided Tours

Special exhibition

Here you can find all information about the new Niederfinow ship hoist. Films vividly show the construction of the facility and the course of a trough journey. With the help of models, visitors can understand the location and function of the new ship hoist.

Curious? Here you can find a few impressions of our special exhibition.

Infozentrum Modell neues Hebewerk
Infozentrum Bildschirme
Infozentrum Eingang
Infozentrum Modell Gewichte
Infozentrum Bildschirm
Infozentrum Modell